FAQ

Frequently Asked Questions

See below some of the most frequently asked questions we received over the years and the answer to each query. If you need any additional information do not hesitate to contact us.

wbe.travel is an innovative travel industry software providing fast and reliable booking engines to travel agents and tour operators by using modern technologies and ensuring that the booking solutions perform impeccably.

The brand wbe.travel was called Web Booking Expert before the rebranding in 2017.

wbe.travel is a fully web based platform providing services to companies worldwide. Our ability to rapidly integrate any travel related XML allows us to deliver region-specific solutions. wbe.travel is servicing clients in Canada, U.K., Greece, Spain, U.A.E., Kuwait, Malaysia, Thailand etc – to name just a few of the countries we are working with. For more information please see the section “CLIENTS” from the top menu of the website www.wbe.travel

wbe.travel comes in a package plan which influence initial and concurrent costs. For more details about the Pricing model please see the section “PRICING” from the top menu of the website www.wbe.travel and contact directly our sales team in order to get an accurate quote.

SaaS or “Software as a Service” is a software delivery method that provides access to the system and its functions remotely as a web-based service. In simple, non-technical terms, SaaS is a software distribution model in which the software products and modules are hosted by the provider, in this case wbe.travel.

For more information about SaaS please read HERE

In simple, non-technical terms, the License is usually installed and runs on computers on the premises (in the building) of the travel company using the software.

For more information about the License please read HERE

We do provide full training on how to use the system before you get started. We also provide unparalleled worldwide support for any issue or questions you may have.

We do have a solution for companies that want to get their own customized version of the software. Please get in touch with our sales department who will suggest you an appropriate solution based on your needs at sales@wbe.travel.

Our system consolidates an array of services that cater to both the B2B, B2C and Extranet environments and setting all of them up with an average number of suppliers usually takes 2 to 3 weeks. Of course, extra customization will increase this time frame.

wbe.travel is a unique product that allows your website visitors to process a booking choosing from multiple languages on the booking page. We support most languages, including specific ones like Arabic, Farsi, Russian and Chinese. Additional languages can be available on our live system. Please ask the sales team for the available languages at the moment of your request.

Yes, our company can integrate any new suppliers as required by the client. Please get in touch with our sales department for such requirements. If you would like to add some of our already integrated xml suppliers please check our “PARTNERS” page for the top menu of the website www.wbe.travel

You have complete control of cancellations of bookings and services. After setting up your wbe.travel system, you can control your company’s cancellation policy as well as the policy advised by the hotels, airlines and service suppliers. You set the standard and the system enforces rules.

You are in complete control of all currency matters within your version of wbe.travel’s system. You can use any currency and display any currency to your back-office staff, your agents or your clients.

There are several ways to become involved with wbe.travel as a reseller or a distributor. Write to us at sales@wbe.travel for more details.

Yes, you can have any number of branches under your company account. For more information see the section “Multiple Branches Set-up” from “ADD-ONS” page for the top menu of the website www.wbe.travel

There are quite a few travel software providers out there, in fact we urge our clients to first compare us to other solutions on the market prior to purchasing a license to use our booking engine. We offer highly competitive prices and a growing amount of features. The decision to work with us will depend on the nature of your business and your travel software technology needs.

Absolutely. wbe.travel is happy to help those of you who have special requests. According to the time and technical involvement needed for the feature to be added there most likely will be a charge for that.

Yes. The wbe.travel B2C Website form can be used as a substitute for a website. It is a clean and effective online presence which can be designed to your preferences. Request your demo at sales@wbe.travel

No. We do NOT charge any transactional fees or % from your business.

Yes, you can easily maintain credit limit for any B2B client or corporate customer.

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