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Business Intelligence & Reporting

The success of your online business depends on the use of innovative technology

What is our Business Intelligence Module?

It’s one of the essential parts of running business, an information management tool that the modern travel companies can use to track and monitor in real time the performance of each individual client, branch, selling channel and product, employee and other key data points relevant to their business, department, or processes.

Our Business intelligence tools allow travel companies to see both historical and current data in context, which enables better decision making and predictions.

What’s in it for you?

The Business intelligence & Reporting module offers you one of the most important information – the source of your largest profit. It reveals the most profitable selling channels, the richest revenue generator market or country, the top-selling products or clients. Having this information shown in graphics and reports, with exact numbers, can help you predict the changes in the specific targeted markets and react to them accordingly.

By analyzing the data from the Business Intelligence you can make faster and smarter decisions by choosing and redirecting your efforts into the most profitable directions: the performant selling agent, the best-selling products (hotels, flights, visa, attractions, tours, transfers), the revenue-generator channel (B2B, B2C, XML Out, Meta Search, Mobile app, Contracting, XML Suppliers) and many more.

Moreover, our module comes equipped with tools that provide your agents the possibility to complete an accurate customer profile that streamlines marketing campaigns. This process allows you to strategically implement loyalty programs. Incentives introduced by the travel agencies prompt more loyalty in customers, making them want to choose your agency again and again.

How does it work?

The BI (Business Intelligence) is a tech-driven process used to analyse and display data in meaningful and actionable ways. It actually gathers multiple sources, transforms raw data into useful information all in just one single and easy to use tool.

The goal of our BI & Reporting is to help travel companies make more informed decisions by enabling them to gather, analyse and build reports in order to have a clearer, present view of their performance.

Our BI & Reporting is secured, informative, and engaging and it can be easily used by even non-technical users, to create interactive, real-time visualizations and reports in minutes. In just a few clicks, they can combine data sources, add filters, and drill down into specific information.

The module can handle large amounts of information to help identify and develop new opportunities in order to effectively implement a strategy that can provide a competitive market advantage and long-term stability.

Key Capabilities

  • Analyse customer behaviours, buying patterns and sales trends and adapt rapidly
  • Check your business profitability on different markets and countries
  • Measure, track and predict sales and financial performance
  • Budget, financial plan and forecast
  • Track the performance of each of your clients or selling agents and see who brings you the most sales, profits, bookings
  • Track profitability for each sales channel: B2B, B2C, XML Out, Meta Search, Mobile app, Contracting, XML Suppliers and invest in developing the right ones
  • Find your top selling products (hotels, flights, visa, attractions, tours, transfers) and negotiate better rates
  • Increase revenue – extend the right offer at the right time, to the right customer
  • Optimise processes and operational performance
  • It helps you create loyalty programs to retail more clients - customer relationship management
  • Intuitive & User friendly interface – easy to use even by a non-technical person
  • The tool is accessible 24/7, via PC or mobile devices

Want to find out more about our system's capabilities?